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1988-09-29
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U S E R S' M A N U A L
R A M T E S T V E R S I O N 3 . 0
Copyright 1987,1988 Telemarketing Resources
dba Brown Bag Software
2155 South Bascom Ave #114
Campbell Ca 95008
Tel: (408) 559-4545
RamTest Version 3.0 Copyright (c) 1987,1988
Telemarketing Resources dba Brown Bag Software
RAMTEST
IMPORTANT NOTE:
Executing this program WILL destroy the data
in memory, including data located on RAM disks.
You will find this program useful, not only in identifying an
existing fault but also as part of a periodic maintenance program.
This program has been developed as an exhaustive test of the
memory in a PC, XT, AT or any of their clones. It is much more
comprehensive than the Power On Self Test and delivers diagnostic
messages which are much easier to understand. In addition to
system or base memory, RamTest will also test Expanded Memory on
all machines and Extended Memory on AT type machines.
RUNNING RAMTEST
WE SUGGEST THAT YOU DO NOT RUN ANY OTHER PROGRAM
(including memory resident programs) while using RamTest.
To start the program place the disk in the default drive and type:
RAMTEST [Enter]
The test is best run from a floppy disk which has been formatted
using the /S option from IBM or MS DOS ver 3.1 or lower (so that
you can boot directly from it) and contains no RAM-based
utilities. Many commonly used RAM resident programs and utilities
"take command" of portions of the system and may cause RamTest to
crash. AN IMPORTANT EXCEPTION to this is if your system uses
Expanded Memory, you MUST then have the Expanded Memory Manager
included in your CONFIG.SYS file in order to test Expanded Memory.
When RamTest first starts, it computes the Relative Performance
Index. This number approximates the factor by which the computer's
performance exceeds that of a 4.77MHz 8088. The number generated
will probably be different than that generated on the same machine
by the Norton Utilities. The difference arises from the different
methods used to compute the processor speed.
After the startup command is executed, the program determines the
RAM configuration of your system and displays the RamTest menus.
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RamTest Version 3.0 Copyright (c) 1987,1988
Telemarketing Resources dba Brown Bag Software
TOP-LINE PULL-DOWN MENUS
All RamTest options can be specified in the RamTest Top-Line Menus
C If you can tell the program what size memory chips your
computer has, then the diagnostics can be even more
precise as to the location of any errors.
E Cycles the echo option through the possible settings.
This option causes RamTest to echo error messages to a
printer or other output device. In this mode, the error
message will be output to the indicated port and then
testing will continue without pause. Allowable choices
for ECHO are COM1, COM2, LPT1, LPT2 and DISK. If COM1 or
COM2 is chosen, the baud rate parameters must be set
using the DOS MODE command prior to running RamTest. For
example, to run RamTest with the error messages going to
a printer at 9600 baud, use the following sequence of
commands:
MODE COM1 9600
RAMTEST COM1
*** Note that you may also specify the required port as
a command line parameter.
If DISK is specified, then have a blank formatted floppy
in Drive A before beginning the test.
O Toggles "Quit and Continue On Error".
P The P option disables parity checking for Eagle
computers and other machines without parity checked RAM
and also to merely disable checking of the RAM chips.
This option should also be used with computers which
have parity detection circuitry which is noticeably
different from IBM (PC Limited and other clones
included). If RamTest consistently indicates parity
errors in a computer which does not fail otherwise, you
should use the P option.
R Report from DISK to Printer, if ECHO DISK was selected.
S Toggles "Sound on Error".
T RepeaT. Sets the number of times a test or set of tests
will execute. Range is 1 to 65535, with 0 meaning
continuous. Pressing Esc during testing will cause the
program to halt at the end of the current cycle.
As with all Brown Bag products, pressing the F1 key brings
context-sensitive help. Pressing the Esc key terminates the
program.
3
RamTest Version 3.0 Copyright (c) 1987,1988
Telemarketing Resources dba Brown Bag Software
TYPES OF MEMORY
The difference between base, expanded and extended memory is
fairly simple. Base Memory is that computer memory below the 640k
DOS limit. This is generally where programs are loaded and run.
Expanded Memory is memory which is contained on an expansion board
which conforms to the Lotus-Intel-Microsoft Expanded Memory
Specification (EMS). It can actually be many megabytes but is
accessed in 16k chunks which are mapped into an unused space in
memory, often segment D000. Extended Memory is only used on AT
type computers and is related to the 80286 protected mode of
operation.
THE TEST MENU
This menu allows you to choose any combination of the memory
sections of your computer for testing. Each menu item is related
to one or more types of memory but they appear only if your
particular machine has the type of memory in question. The
complete menu (seen only on an AT type system) is:
Base Memory
Expanded Memory
Extended Memory
Base and Expanded Memory
Base and Extended Memory
Base, Expanded and Extended Memory
Expanded and Extended Memory
<Esc> Exit RamTest
If your machine does not have Expanded or Extended Memory, you
would just see:
Base Memory
<Esc> Exit RamTest
On a system with Expanded Memory, the menu will appear as:
Base Memory
Expanded Memory
Base and Expanded Memory
<Esc> Exit RamTest
NOTE: In order to detect and test Expanded Memory, the Expanded
Memory Manager required for your system must be installed, usually
as a device driver in the CONFIG.SYS file. Once base memory has
been tested, the Expanded Memory Manager no longer exists and the
its menu items will not appear. Moral: Test Expanded Memory first.
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RamTest Version 3.0 Copyright (c) 1987,1988
Telemarketing Resources dba Brown Bag Software
At any point, pressing F1 will cause a help screen to appear.
Further information can then be obtained regarding any of the menu
choices. Press Esc to return to the Test Menu.
THE OPTIONS
Base Memory
Tests Base Memory. In the process all device drivers, interrupt
handlers, RAM disks, spoolers and DOS itself will be erased. Once
Base Memory has been tested, therefore, the program cannot return
you to DOS without rebooting. This will happen automatically when
you <Esc> to exit. It is possible that an intermittent problem in
Base Memory could cause the test program itself to crash. Even in
such a case repeated runs should identify the problem.
Expanded Memory
Expanded Memory can only be tested if base memory has not yet been
tested and the Expanded Memory Manager has been loaded. Any board
which conforms to the Lotus-Intel-Microsoft EMS can be tested.
Extended Memory
Extended Memory only appears on AT type systems. No software
driver is required but the SETUP program must have been run to
tell the system that extended memory exists.
TO START TESTING:
Cursor to the desired section and press <Enter>.
DIAGNOSTICS
Should a memory error be detected, the test will stop and the
diagnostic message(s) displayed. In most cases, the failing
address will be displayed and the row of memory causing the
failure will be identified. The bad row is identified in more than
one way so that most users can pinpoint the failure. On the lines
that follow, the bad data bits are pointed out by bit number.
Using the row number, bit information and your manufacturer's
documentation, you should be able to locate the offending chip and
replace it. If you have specified the size of your memory chips
then even more specific details are given.
In the event of a parity error, only the offending row of chips
will be identified. Again, using the manufacturer's documentation
you should be able to identify the parity chip and replace it.
If more than one bit is declared bad, or if the problem persists
after replacing chips, the problem with the system may be more
than just bad RAM chips. In this situation, you might want to take
the machine to a qualified service facility.
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RamTest Version 3.0 Copyright (c) 1987,1988
Telemarketing Resources dba Brown Bag Software
REGISTRATION
==============
RamTest is a copyrighted software program that thoroughly tests
all types of memory in your IBM-PC or compatible computer. It is
distributed under the ShareWare concept. Under the ShareWare
concept, you may freely copy this diskette and distribute it to
others to evaluate. We suggest that the evaluation period be
limited to 30 days. If you continue to use RamTest, we ask that
you respect our request to register the software with us. The
registration fee for RamTest is $20.00 plus $5.00 shipping &
handling.
Registration brings you the continued right to use RamTest, a new
diskette in the mail with the very latest version of RamTest,
eligibility for updates at a nominal fee, the printed user
documentation, free technical support by phone or BBS for 1 Year
and our deepest thanks.
Once you register RamTest, the new diskette that you'll receive
will contain a unique serial number that identifies you. Any
registrations that we receive from your diskette will bring you a
10% commission paid quarterly. This is our small way of saying
THANKS for helping us distribute our products.
Your registration also insures the viability of our company and
the ShareWare concept.
Quantity discounts and site licenses are available. For more
information please call (408) 559-4545 or write us.
We operate Brown Bag Software Bulletin Boards in California,
London, Copenhagen, Koln and New York. Call us for the BBS number
nearest you.
Brown Bag Software maintains offices in Amsterdam, Koln,
Copenhagen, Campbell California and London England. These offices
can supply the nationalized product in local currency and
technical support.
Brown Bag Software's other products include:
HomeBase (chosen as the Software Product of The Year), PC-Outline,
Goal-Seeker, PowerMenu, and MindReader.
If you support ShareWare, more will be coming soon.
Please let us have your comments and suggestions on the following
product registration form.
6
RamTest Version 3.0 Copyright (c) 1987,1988
Telemarketing Resources dba Brown Bag Software
RAMTEST PRODUCT REGISTRATION FORM
Please print out this form and mail with your check to:
Brown Bag Software
File #41719
Box 60000
San Francisco, CA 94160-1719
Please register ______copy(s) of RamTest at $20.00 each. Add
$5.00 shipping and handling for the 1st copy and $1.50 each for
each additional copy for shipment via UPS Ground Service.
Residents of California must add Sales Tax.
Name_________________________________________
Company______________________________________
Street Address_______________________________
_____________________________________________
City_________________________________________
State________________________________________
Zip Code_________________________
Phone ( )____________________
Serial # on the Ramtest Disk in your
possession:_____________________________
Where did you first obtain your copy of RamTest or first hear of
the product?_________________________________________________
_____ Please have someone contact me for quantity pricing or
site licensing.
_____ Please let me know more about your other ShareWare products.
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RamTest Version 3.0 Copyright 1987,1988 Brown Bag Software
Optional Survey Questions
Q: How long did you use RamTest before registering it?
A:
Q: Do you think that most USERS of ShareWare products register
them?
A:
Q: What suggestions do you have to assist our ShareWare Marketing
Concept?
A:
We'd appreciate any other comments that you'd like to add:
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